Technical Support

Quality you can rely on

Our customers rely on our industrial computers for 24/7 operation in some of the most challenging environments. Providing an exceptional and in-depth technical support team is essential. Our expertly trained tech support team will answer all your questions and assist in all your needs, before and after purchase. We offer localized support with technical teams based in the US and Europe.

noax Service & Support – your advantages

From research to post-purchase, noax Technologies offers comprehensive services and technical support relating to product selection, hardware, software, systems integration and configurations.

Rapid repair processing time – 5 business days or less

No 1-800 lines or “please holds”. Speak directly with service department.

On-site technical support (dependent on case evaluation)

Flexible inventory of replacement computers

Individual configuration

Easy installation

Phone Support

We are happy to provide assistance with any technical support issues. noax offers lifetime phone support to all our customers. Our technical support team can be reached:

Monday – Friday, 8:30 AM – 5:00 PM, ET
(704) 992-1606
*Please have the serial number of your device available*

Email Support

noax’s technical support team can be reached any time by email. We typically reply within 1 business day. Please include as much information as possible about the issue.

24/7, Typically reply within 1 business day
hotline-na@noax.com
*Please inclue the serial number of your device*

5 Day
Turnaround

We average a
5 day turnaround time
for repairs

Low Request for Service

Annual requests for service are below 1% of all units sold.
Hotline always available

7 Year
Guarantee

From date of purchase,
we keep all parts for service
for 7 years

Connect with us

Phone: (704) 992 1606 - Fax (704) 992 1712 - info-na@noax.com - hotline-na@noax.com

Request call back

Name	Borlabs Cookie
Provider	Owner of this website, Imprint
Purpose	Saves the visitors preferences selected in the Cookie Box of Borlabs Cookie.
Cookie Name	borlabs-cookie
Cookie Expiry	1 Year

Accept	Google Analytics
Name	Google Analytics
Provider	Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Purpose	Cookie by Google used for website analytics. Generates statistical data on how the visitor uses the website.
Privacy Policy	https://policies.google.com/privacy?hl=en
Cookie Name	_ga,_gat,_gid
Cookie Expiry	2 Months

Accept	HubSpot
Name	HubSpot
Provider	HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA
Purpose	HubSpot is a user database management service provided by HubSpot, Inc. We use HubSpot on this website for our online marketing activities.
Privacy Policy	https://legal.hubspot.com/privacy-policy
Host(s)	*.hubspot.com, hubspot-avatars.s3.amazonaws.com, hubspot-realtime.ably.io, hubspot-rest.ably.io, js.hs-scripts.com
Cookie Name	__hs_opt_out, __hs_d_not_track, hs_ab_test, hs-messages-is-open, hs-messages-hide-welcome-message, __hstc, hubspotutk, __hssc, __hssrc, messagesUtk
Cookie Expiry	Session / 30 Minutes / 1 Day / 1 Year / 13 Months

Accept	Facebook
Name	Facebook
Provider	Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Purpose	Used to unblock Facebook content.
Privacy Policy	https://www.facebook.com/privacy/explanation
Host(s)	.facebook.com

Accept	Google Maps
Name	Google Maps
Provider	Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Purpose	Used to unblock Google Maps content.
Privacy Policy	https://policies.google.com/privacy?hl=en&gl=en
Host(s)	.google.com
Cookie Name	NID
Cookie Expiry	6 Month

Technical Support

Quality you can rely on

noax Service & Support – your advantages

Phone Support